In case you would like to delete the Goodspeed digital eSIM profile, you can follow the following steps:

1.Go to Settings.

2.Tap either Cellular or Mobile Data.

3.Tap the Goodspeed digital eSIM plan.

4.Tap Remove Cellular Plan.

Please make sure that you have no data plans purchased or activated when deleting your digital eSIM profile. If you delete your digital eSIM profile while you have purchased a data plan, it will be automatically removed. Please contact our support team if you have accidentally removed your digital eSIM profile while you have a purchased data plan. You can reach them via:

Tel: +44 (0)2036084754 (UK), +551131970839 (Brazil) or +864006317893 (China)


Facebook chat:

Our customer service team can be reached between 8:00-16:00 (UK GMT+1) from Monday to Friday. If you contact us outside office hours, we will come back to you as soon as possible.

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