While using the Goodspeed service, we highly recommend not to delete your eSIM profile as this will also delete any purchased data plans attached to your Goodspeed app. If you accidentally deleted your digital eSIM profile, please contact our support team via:

Tel: +44 (0)2036084754 (UK), +551131970839 (Brazil) or +864006317893 (China)

Email: support@goodspeed.io

Facebook chat: https://www.facebook.com/GlobalGoodspeed

Our customer service team can be reached between 8:00-16:00 (UK GMT+1) from Monday to Friday. If you contact us outside office hours, we will come back to you as soon as possible.

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